Just 10 Days after reporting that Match.com are being sued for fake profiles and dodgy emails, Mysinglefriend seem to have a similar issue. Over the last week we have had no less than 6 emails from people that have used my single friend in the past but had decided to close their accounts, and whilst this seemed to go well they allege that they were sent emails from MSF indicating that there had been interest in their old profile and prompting them to reopen and resubscribe to the service at a cost of £22- only to find that the person that had apparently mailed them was no longer there!
Is this a mysinglefriend scam? or simply a mistake?
A copy of one of the emails received last week:
“Hi I am writing to you to inform you of the terrible treatment I have received over at MSF and I thought it would be in your interests.
I am currently in talks with Consumer Direct as I believe I was misled into rejoining MSF due to an email I received.
I was a member of mysinglefriend for some months and then unjoined. I received an email notifying me that a member had sent me a message. This was a member I was interested in communicating with.
I paid my subscription to rejoin the site only to find it was an automated mail sent by a member clicking the “No thanks” button.
MSF refused to refund me the £22 subscription charge and so I had to contact Consumer Direct to address the blatent underhanded tactics employed by the company. Consumer Direct agreed that I had a case and I am currently in the process of getting the payment reversed via my Credit Card company (who also agree I have a case).
Mysinglefriend made it very difficult for me to contact them and even went so far as telling me “I’m afraid we don’t give out out our office address details.”.
Up until then – I had a very good experience with MSF and feel pretty saddened by what has happened. I thought as you are probably the leading dating review site in the UK that you might like to know.
We will be keeping an eye on this, and have contacted several of the readers who feel that they have fallen victim to a misinglefreind scam for updates- we will keep you posted!