Telephone number – Contact Customer services 0800

Cancelling Dating membership 18 comments Telephone numbers for Customer services can be difficult to find, so we have listed all of the latest contact information for the dating site in case any of you want to speak to a real person over the telephone about your dating account:
The address for head office in the UK is:


The Communications Building,

48 Leicester Square,



United Kingdom telephone number : 08003685858 I havent noticed if they have a free 0345 telephone number but you can check here
This is a free telephone number from BT landlines, however you may be charged if your ring from a mobile.

The call wait time was 7 minutes when we tried to call them today at 5pm so no need to get a cup of tea made before your call.

18 Comments To This Article… add one

  • david simmons

    February 14, 2012, 4:03 pm Reply

    why o why match have you not got a customer email contact on your site ???

    are you making it difficult for your customers ?>??

    tell me why my distance search is not working as the service you provide at the mo is worse then useless to me

  • Sue Browning

    March 26, 2012, 7:22 pm Reply

    I registered with you early hours 25th March 2012 between 3am and 5am. Just the free bit to see my matches. I have today tried to log on and it does not recognise my user name or password. I did ask the site to remember them. I dont want to go through all that again and really had found some lovely potential matches. I did make a favourite list but did not send any my first free message. Please help me. I really cant spend another 3 hours studying my matches!!!
    Thank you.

    Also I am unsure if you had my email as ******

  • Laura Davies

    April 2, 2012, 8:58 pm Reply

    Can someone please call me urgently, I want to cancel my subscription and stop paying ASAP –

    I cant find a contact number for that works

    My name is Laura and I can be contacted on ******


  • M Tadros

    April 5, 2012, 7:22 pm Reply

    I would lkike to cancel my membership with and am unable to do it on line. The telephone number 0800 3685858 does not connect. Please could you acknowledge my cancellation by email? Many thanks. M Tadros

  • nicole levesque

    April 22, 2012, 4:36 pm Reply

    Please stop sending me 5 time a day a matching date i am NOT INTERESSTED in your site i am with the same mate for 25 years…


  • Mr H Harris

    April 27, 2012, 3:04 pm Reply

    When I was a member previously I had my personal e-mail address above linked to my match account so that I was able to send all discussions with any particular person on match to my personal e-mail inbox with the whole content of the discussions being shown in chronological order. I’m not able to do this,this time round as a member. Help please! My contact no. is 07703489033. Harvey Harris

    PS Also,there was an actual tel no. on the site to phone,but there’s not one now it seems. If there is such a no. please tell me it.

  • Miranda

    May 8, 2012, 12:10 pm Reply

    Please Help,
    I joined for 6 monts and wish to have a rest from it, also finances are low at present, I have followed how to cancel renewl mebership, however my profile is still showing, I do not wish to have any further access at present and do not wish to have any further money taken out of my account. I have tried phoning with no response, please tell me my membership is ended.


    Kind Regards

  • tamedwolf

    August 30, 2012, 12:24 am Reply

    my emails not geting sent im not reciveing emails how am i going to meet anyone ?

  • daniel carmen

    November 11, 2012, 2:04 am Reply

    hi my name is Daniel carmen.
    i am 29 i walk with a walker
    and i relly whant to start
    how can i get in touch contact my matchs.
    my cell numbber is
    please txt me.

  • shan

    March 6, 2013, 5:03 pm Reply

    0800 number above is no longer in use for
    The search to contact them and get a refund continues

  • suesik

    September 23, 2014, 7:49 pm Reply

    I need someone to call me to help with my account. 5074760536

  • John Day

    September 30, 2014, 8:48 pm Reply

    please cancel.

  • milliejust4you

    January 16, 2015, 2:59 pm Reply

    This is a good number for and they helped me. I am very satisfied with their customer service. If anyone needs it the numbers on the U.S. is +1 (800) 926-2824.

  • Sahin69

    April 18, 2015, 2:10 pm Reply

    My name is sahin koyunlu they take my Accaunt 2 times money same day my number xxxxxxxxxxxxx

  • Hungryhighlander

    April 20, 2015, 4:55 am Reply

    Please call me at xxxxxxxx and let me know why I am not receiving any emails anymore. You sent me an email saying something was wrong with my email. Please let me know what is wrong. This is a waste of my time and money if I cant use it.

  • Vanilla1417

    May 15, 2015, 12:53 am Reply

    Yes, is a scam!..First of all, they don’t have a contact number listed on their site.I think there’s a no. that it tried to ring ,but it said, that number is no longer working. I actually tried to subscribe to them, I just noticed the 6months subscription, converted to AUD of course, for 6months, they put an amount for $26. dollar something, but they will try to deduct more than that. lucky, I didn’t have a large amount of money in my account, because I deliberately withdraw the money first, and only leave a few left, just enough for the membership.. Lucky!, my subscription failed, because they said not enough funds in there. and I’ve read so many negative comments about them. So, just don’t do it!, I tried to contact them, but to no avail. so, i decided to cancel my membership and deleted my photos..

  • Sue Carson

    May 17, 2015, 6:07 pm Reply

    Please cancel my subscription

  • Jamie

    June 26, 2015, 3:57 am Reply

    Is this connected to ? I do want to change my subscription and only way I can find to do it. I was not exactly unsatisfied with the website but could not even find a phone number to call or email to write in to, that is unprofessional and strongly suggest there being that service. I may keep my subscription but need to change the plan, or cancel if these problems persist and would renew it a later date. This is too bad, I saw a few guys who were mutually interesting . Thanks, Jamie

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